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Department of Education and Early Development Alaska State Libraries, Archives, and Museums

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Access to Services and Programs: For Visitors

The Division of Libraries, Archives & Museums is committed to making its programs, services & facilities accessible to people with disabilities. This guide describes resources for staff and contact information for visitors.

Access to publications and online content

Our Pledge to You: The Alaska State Libraries, Archives, & Museums is committed to providing content that is accessible and usable to those accessing our publications and information and services online. We continually work to improve our practices in the production and maintenance of our publications and online content.

Let Us Know What Needs Improvement: If you discover that you have difficulty accessing or using our publications and online content, please let us know so we can better accommodate your needs. Your input will assist us in improving the experience for all those visiting our websites and using our publications.

Do You Need Alternate Versions of Publications?  We invite you to contact us with your questions, concerns or to inform us about accessibility issues. For text-only or alternate versions of materials hosted on the department’s websites, please provide the web address for the exact item needed and a brief description of the resource being requested.

Contact the Division's webmaster and publications specialist.

Assistance with your visit

If you are a person with a disability and plan to visit a LAM facility, participate in one of our webinars or videoconferences, or use our other programs or services, we encourage you to contact us in advance to arrange for accommodations, such as a wheelchair, guide, or sign language interpreter. Some accommodations may take many days to arrange, so please try to contact us as soon as you know of your visit.

Parking and access to facilities

Working Dog, by Lisa Norwood, licensed under CC BY 2.0

Both the Sheldon Jackson Museum in Sitka and the Father Andrew P. Kashevaroff Building in Juneau are wheelchair accessible.  In Juneauwheelchair ramps exist for visitors at the main entrance on Whittier and for staff at the entrance on Willoughby near the loading dock.   Parking for visitors with disabilities is available in the parking garage; the entrance to the parking garage is on Whittier St. 

Assistive devices

Please tell us if an assistive device would better enable you to access our programs and services. Below is a list of assistive devices we now offer.

  • Magnifying glasses and two handheld digital magnifiers that magnify text and objects up to 25 times. 
  • Two pocket talkers with headphones.  These may assist visitors who are deaf or hard of hearing to better hear a tour guide or staff member. 
  • Two cane seats, a rollator, and several wheelchairs.
  • Accessible public computers.  Public computer users in the library reading room may elect large print.  At least one public computer in the reading room and research room is equipped with a large print keyboard and trackball mouse on adjustable-height tables.
  • Coming Soon!:  An FM assistive listening system will soon be available in our auditorium, and we have a second portable FL listening system for events in our atrium (or elsewhere) with amplified sound.  .

Museum collections

  • The museum offers hands-on objects to visitors.  Check with museum staff at the front desk if you are interested.
  • The Science on a Sphere exhibit includes a flat screen with descriptive text, as well as captioned movies.
  • In order to help preserve our objects, the light level in the exhibits hall is quite low.  Visitors may request a flashlight at the front desk.

Library collections

To enable text to speech in EBSCOHost, click the “listen” button beneath the article abstract.

When you have a complaint

We strive to make our facilities, programs, and services fully accessible, and want to know when they are not.  To discuss an ADA service or access issue, please contact one of the individuals listed below.

State of Alaska ADA Coordinator

Camille Brill, EEO Program Manager
50 West 7th Avenue, Suite 1960, Anchorage, AK 99501
Telephone: 907-375-7705
Email: camille.brill@alaska.gov

Department of Education & Early Development ADA Coordinator

Bobi Jo Grimes
801 W. 10th Street, Suite 200, P.O. Box 110500, Juneau, AK 99811-0500
Telephone: 907-465-5536
Email: bobijo.grimes@alaska.gov

Division of Libraries, Archives & Museums ADA Coordinator

Katie Fearer
395 Whittier St.
Juneau, AK 99801
Telephone: 907-465-2988
Email: kathleen.fearer@alaska.gov

Other State Resources

To learn more about the work the State of Alaska is doing to increase the accessibility, please visit: