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Department of Education and Early Development Alaska State Libraries, Archives, and Museums

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Assisting visitors with disabilities: Tips and tools

Best practices and requirements

Creating an accessible LibGuide

Here are just a few tips:

  • Use headings, rather then merely changing font size, to emphasize different document sections.  Screen readers can jump from heading to heading.
  • When you insert screenshots to explain how to do something (like download an ebook), include detailed written instructions, in addition to your alt text, for screen readers.
  • Use a color contrast checker and accessibility tool to test the accessibility of your page. 

Check out the folowing:

Assisting people who are deaf or hard of hearing

Assisting people with low vision

Assisting people with mobility and cognitive disabilities

Communicating with people who have disabilities

Website, document, and media accessibility

Highlighted resource

Get help

Contact LAM's ADA Coordinator with questions about access to services and programs: 

Katie Fearer,, 907-465-2988

Contact LAM's Building Manager with questions about facilities access:

Lisa Golisek,, 907-465-4809

Contact the Department of Education & Early Development's ADA Coordinator with any ADA-related question:

Bobi Jo Grimes,, 907-465-5536

Service animals

LAM welcomes service dogs and service animals trained (or in training) to assist people with disabilities in our facilities open to the public. If an individual enters our facility with an animal, and that animal (1) appears to be assisting an individual with a disability (or is marked as a service animal or service animal in training) and (2) is not creating a disturbance, no questions or other steps should be asked. 

If the animal does not appear to be a service animal or animal in training, you may ask if it is a service animal, and if the individual states that it is, no other questions should be asked. 

Gain a new perspective