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Access to Services and Programs

The Division of Libraries, Archives & Museums is committed to making its programs, services & facilities accessible to people with disabilities.

Assistance with your visit

If you are a person with a disability and plan to visit a LAM facility, participate in one of our webinars or videoconferences, or use our other programs or services, we encourage you to contact us in advance to arrange for accommodations, such as a wheelchair, guide, or sign language interpreter. Some accommodations may take many days to arrange, so please try to contact us as soon as you know of your visit.

Parking and access to facilities

Working Dog, by Lisa Norwood, licensed under CC BY 2.0

In Juneau at the Father Andrew P. Kashevaroff Buildingwheelchair ramps exist for visitors at the main entrance on Whittier and for staff at the entrance on Willoughby near the loading dock.   Parking for visitors with disabilities is available in the parking garage; the entrance to the parking garage is on Whittier St.  The Sheldon Jackson Museum in Sitka is wheelchair accessible. 

Access to publications and online content

The State of Alaska is committed to serving all Alaskans. Using the Web Content Accessibility Guidelines 2.1, Level AA as our guide, we continue to improve our content and services to make our websites more accessible for everyone. We want our content and services to be easy to access, use and understand. If you have trouble using our website, please contact the Department Webmaster for help. We may be able to offer an alternate format or update our content to make it more accessible to you and others.

For more information, please visit:

Assistive devices

Please tell us if an assistive device would better enable you to access our programs and services. Below is a list of assistive devices we now offer.

  • Magnifying glasses and a handheld digital magnifier that magnifies text and objects up to 25 times. 
  • Two pocket talkers with headphones.  These may assist visitors who are deaf or hard of hearing to better hear a tour guide or staff member. 
  • Two cane seats, a rollator, and several wheelchairs.
  • Accessible public computers.  Public computer users in the library reading room may elect large print.  At least one public computer in the reading room and research room is equipped with a large print keyboard and trackball mouse on adjustable-height tables.
  • Our lecture hall is equipped with an FM assistive listening system, and we have a second portable FM listening system for events in our atrium (or elsewhere) with amplified sound.  Receivers, headphones, and neck loops are available for use with these systems. 

Museum collections

  • The museum offers hands-on objects to visitors.  Check with museum staff at the front desk if you are interested.
  • The Science on a Sphere exhibit includes a flat screen with descriptive text, as well as captioned movies.
  • In order to help preserve our objects, the light level in the exhibits hall is quite low.  Visitors may request a flashlight at the front desk.

Library collections

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When you have a complaint

We strive to make our facilities, programs, and services fully accessible, and want to know when they are not.  To discuss an ADA service or access issue, please contact one of the individuals listed below.

State of Alaska ADA Coordinator

David Newman
50 West 7th Avenue, Suite 1960, Anchorage, AK 99501
Telephone: 907-375-771, (TTY): 711 for Alaska Relay

Department of Education & Early Development ADA Coordinator

Bobi Jo Grimes
801 W. 10th Street, Suite 200, P.O. Box 110500, Juneau, AK 99811-0500
Telephone: 907-465-5536, (TTY): 711 for Alaska Relay

Division of Libraries, Archives & Museums ADA Coordinator

Clint Farr
395 Whittier St.
Juneau, AK 99801
P.O. Box 110972
Juneau, AK 99811-0571
Telephone: 907-465-2988, (TTY): 711 for Alaska Relay

For questions relating to the division's website and publications:

Holly Fogus
395 Whittier St.
Juneau, AK 99801
P.O. Box 110972
Juneau, AK 99811-0571
Telephone: 907-465-2988, (TTY): 711 for Alaska Relay

Other State resources

To learn more about the work the State of Alaska is doing to increase the accessibility, please visit: