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Department of Education and Early Development Alaska State Libraries, Archives, and Museums

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Assisting LAM users with disabilities: Assisting visitors

Best practices and requirements

Assisting people who are deaf or hard of hearing

Assisting people with low vision

Assisting people with mobility and cognitive disabilities

Communicating with people who have disabilities

Service animals

LAM welcomes service dogs and service animals trained (or in training) to assist people with disabilities in our facilities open to the public. If an individual enters our facility with an animal, and that animal (1) appears to be assisting an individual with a disability (or is marked as a service animal or service animal in training) and (2) is not creating a disturbance, no questions or other steps should be asked. 

If the animal does not appear to be a service animal or animal in training, you may ask if it is a service animal, and if the individual states that it is, no other questions should be asked. 

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Get help

Contact LAM's ADA Coordinator with questions about access to services and programs: 

Katie Fearer,, 907-465-2988

Contact LAM's Building Manager with questions about facilities access:

Lisa Golisek,, 907-465-4809

Contact the Department of Education & Early Development's ADA Coordinator with any ADA-related question:

Bobi Jo Grimes,, 907-465-5536

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