Your privacy is assured when you use our Ask a Librarian reference service, or any other service. The Alaska State Library staff will keep the identities of library users and the nature of their inquiries confidential. (See the Alaska State Statutes Sec. 40.25.140 Confidentiality of library records, for more information.)
Our online library service forms ask for contact and demographic information. Contact information is used to respond to reference questions or other comments you send to our site and to deliver the services requested. After a reference question is answered, we delete any identifying information.