If you get a call from out of the blue from someone working with Microsoft or some other company you've heard of and they'd like to help you fix your computer, hang up! It's probably a tech support scam. The Federal Trade Commission has this to say about tech support scams:
Tech support scammers want you to believe you have a serious problem with your computer, like a virus. They want you to pay for tech support services you don't need, to fix a problem that doesn’t exist. They often ask you to pay by wiring money, putting money on a gift card, prepaid card or cash reload card, or using a money transfer app because they know those types of payments can be hard to reverse.
Below are some links that will help you avoid scams and help you if you've been scammed.
Alaska Libraries: Join our weekly Library Technology and OWL drop-in Office Hours.
Wednesdays 10a-12p
I will be available via Zoom or phone (or in person if you're in Juneau) during these hours every week.
Please send me an email to get the calendar with the Zoom link.
NOTE: Feel free to call or email anytime! Office Hours are just times when you're sure to find me at my desk.
