Administration (Library Learning)

June 7, 2021 During this chat, Julie Niederhauser, Alaska State Library will introduce the four steps of the project management process and resources that will help you define, plan, implement, and evaluate your project. Jodi Jacques, Alaska Library Network Associate Director will share how the Alaska Library Network supports and assists public libraries as a fiscal agent. Recording expires 9/7/2021

October 8, 2020 National Friends of Libraries Week is October 18-24, 2020. If your library already has an established Friends of the Library, you may want to create a library display highlighting their accomplishments over the years, plan an outreach event that informs the public how the Friends of Libraries supports your library and invite new members to join. If your library doesn’t have an FOL but you would like to start one, join us on October 8th at 11:00 am for a webinar that will outline how to start a Friends of the Library organization and will include a panel of FOL members who will share their experiences supporting public libraries. Webinar Panelist include:

• Carol Race, President of the Friends of the Juneau Public Libraries
• Barbara Berg, Board Member of the Friends of the Juneau Public Libraries
• Mary Rasmussen, President of the Anchorage Public Libraries Friends of the Library
• Marylou Burton, Board Member of the Friends of the Homer Library

September 13, 2018
During this webinar three presenters shared information and their personal experience with supporting volunteerism on a local and/or statewide level. Strategies for providing volunteers with guidance and motivation and the importance of regular affirmation were shared.

Katie Abbott, the Executive Director of Serve Alaska shared information about the role Serve Alaska plays in supporting volunteerism in Alaska, upcoming training opportunities for volunteer coordinators and how libraries and other organizations in Alaska are using AmeriCorps and VISTA volunteers to build capacity and expand the reach of services to underserved communities.

Jennifer Treadway, United Way of SE Alaska Board Member and a previous AmeriCorps volunteer shared her unique understanding of what organizations, such as libraries can do to provide volunteers with meaningful work and make them feel supported and valued.

Carla Lehn, author of From Library Volunteer to Library Advocate: Tapping into the Power of Community Engagement published in May 2018, talked about the Institute of Museum and Library Services (IMLS) grant Get Involved: Powered By Your Library, a four state project (Arizona, California, Idaho and Texas) focused on providing public libraries with volunteer resources, (a subscription to Volunteer Match and training) with the goal of increasing the use and retention of volunteers in public libraries.

Supplemental resources:

• State Contacts
• TEXAS: Jennifer Peters, Texas State Library & Archives Commission: jpeters@tsl.texas.gov
• ARIZONA: Donna Throckmorton, Arizona State Library, dthrockmorton@azlibrary.gov
• IDAHO: Sue Walker, Idaho Commission for Libraries, sue.walker@libraries.idaho.gov
• CALIFORNIA: Carla Lehn, clehn@califa.org
• Get Involved Clearinghouse
• VolunteerMatch "Tour" - Using VolunteerMatch to Recruit Skilled & Virtual Volunteers
• Design Roles for Skilled Volunteers
• Brownwood Public Library Get Involved Story [YouTube, 2 min]
• Johnson City Texas Public Library Get Involved Story [YouTube, 5 min]
• “Revitalizing Library Volunteer Engagement” (9/18/2020 WebJunction Recording and Materials)
• VolunteerMatch Webinar Learning Center - Here's where you can register for upcoming instances of “Where Do I Go From Here? Engage Volunteers in New Ways”

July 13, 2018 Understanding and analyzing where, when, why and how users are engaging with your library services can lead to better library services and improved (more satisfying) user experience. During this webinar we will be talking about some trends impacting public libraries, provide a brief overview of user design research techniques and provide examples of how some of those techniques may be used to improve and create a more satisfying user experience.

Supplemental Materials:

:

• Slides: User Experience [PowerPoint]
• Slides: User Experience [PDF]

October 19, 2017 As librarians we want the library to be a welcoming, safe and comfortable place for everyone to enjoy. Unfortunately, some patron's behaviors can be annoying to others or downright dangerous. During this month's chat we will look at some conduct policy examples, discuss guidelines for developing a library conduct policy and steps to inform your staff and the public about the new polices. Our guest presenter this month is Andrew Murphy, Library Director at the Sitka Public Library.

Supplemental Materials:

• Slides: Conduct Policies [PDF]

July 13, 2017 Every public library that has receives a Public Library Assistance (PLA) grant is required to complete a Public Library Report. Last year, the Alaska State Library streamlined the process of collecting Alaska Public Library Reports by implementing an online reporting system. During this month's chat, we will discuss why the Alaska State Library requires public libraries to complete this annual report, how the data from these reports are used and various data elements within the report. We will also discuss steps you can take to be prepared for the Alaska Public Library Report.

Supplemental Materials:

• Slides: Preparing for the Public Library Report [PDF]

June 27, 2017 This webinar is part of the Strategic Staff Development online course. Keith Murry, Human Resource Consultant IV for the State of Alaska, shared his expertise on the process of developing job descriptions and on job classification. This webinar covers the following: what a job description is; job design principles; the design process; job functions and the ADA; and basic classification principles.

Supplemental Materials:

• Slides: Job Descriptions [PDF]

December 18, 2014 During this webinar we discuss the benefits and potential conflicts that may arise when two separate library services (school & public) share a single facility. Guest presenter: Amelia Wilson, Library Director at the Esther Greenwald Library located in Hoonah, Alaska.

November 18, 2014 When a library customer has a negative experience in your library, you may never hear about it. But you can bet that they will tell their family and friends all about it! During this webinar learn three techniques you can use to evaluate your library facility, your staff's customer service skills and how well your library provides reference services.

Supplemental Resources:

• Guidelines for Behavioral Performance of Reference and Information Service Providers (ALA RUSA)

May 6, 2014 During this webinar, we discuss public performance rights, specifically as they pertain to showing films in your library. Guest Presenter: Freya Anderson, Head of information Services, Acting Head of Historical Library and copyright expert.

February 11, 2014 Guest presenter Valerie Oliver informs Alaskan librarians how to plan for the technology needs of their library. Includes tips on finding money for that technology.